Terms and Conditions
Last Updated: Jan 1st 2025
1. Introduction
Welcome to Web3Crystals. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
2. General Terms
- All transactions are final once completed. Refunds or cancellations are not available for cryptocurrency payments due to the nature of blockchain technology.
- Web3Crystals reserves the right to modify these Terms at any time. Users will be notified of significant changes.
3. Payment Methods
- Payments can be made using various cryptocurrencies supported by our platform (e.g., USDT, ETH, BTC).
- Users must select their preferred cryptocurrency and chain (e.g., Ethereum, Binance Smart Chain, Solana) to generate the relevant wallet address and QR code.
- Customers are responsible for ensuring the correct chain and address are used. Transactions sent to incorrect addresses are non-recoverable.
4. Confirmation of Payment
After completing a payment, users must send an email to [email protected] with the following details:
- Full Name
- Shipping Address (if applicable)
- Transaction ID or confirmation of payment amount
- Contact Information
- Web3Crystals will verify the payment and process orders within 3 days.
5. Responsibility of the User
- Users are responsible for understanding how cryptocurrency transactions work. Any errors made during the transaction process are the sole responsibility of the user.
- For assistance, users can contact our support team at [email protected] before completing their transaction.
6. Shipping Policy
- Orders for physical products (e.g., crystals) will be shipped after payment confirmation.
- Shipping is included in the product price unless stated otherwise.
- Delivery times may vary depending on the destination and shipping method.
7. Limitation of Liability
- Web3Crystals is not liable for any loss due to incorrect transactions, delays in payment confirmations, or blockchain-related issues.
- We are not responsible for delays in shipping caused by external factors such as customs or courier service disruptions.
8. Intellectual Property
- All content on this site, including text, images, and trademarks, is the property of Web3Crystals. Unauthorized use is prohibited.
9. Privacy Policy
- User data provided during transactions will be used solely for order processing and support. For more details, refer to our Privacy Policy https://web3crystals.io/privacy-policy/
10. Dispute Resolution
- Any disputes arising from these Terms shall be governed by the laws of [Your Country/State].
- Users agree to resolve disputes through arbitration rather than court proceedings, unless otherwise required by law.
Contact Us
For questions or assistance, please contact us at [email protected] or https://web3crystals.io/contact
