Privacy Policy
Last Updated: Jan 1st 2025
1. Introduction
Web3Crystals values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, and contact details when you provide them during a transaction or inquiry.
- Transaction Details: Cryptocurrency payment details, transaction IDs, and wallet addresses.
- Technical Information: IP address, browser type, and device information for website analytics and security purposes.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To process and confirm your orders.
- To provide customer support and respond to your inquiries.
- To improve our website and services.
- To comply with legal and regulatory obligations.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to:
- Complete transactions (e.g., shipping providers for product delivery).
- Comply with legal obligations.
- Protect our rights and prevent fraud.
5. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time where applicable.
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or through our contact form at https://web3crystals.io/contact.
